Terms & Conditions

These Terms of Service (the “Agreement”) constitute a legally binding agreement between you (“Customer,” “you,” or “your”) and reelify (“we,” “us,” or “our”). This Agreement governs your access to and use of the products and services provided by reelify (the “Services”) as described on our website (the “Site”).

This Agreement becomes effective when you register for an account (“Account”) or access or use the Services. By registering for an Account or using the Services, you:

• Acknowledge that you have read and understand this Agreement;
• Represent and warrant that you have the authority to enter into this Agreement (and, if acting on behalf of an organization, that you have authority to bind that organization); and
• Agree to be legally bound by the terms of this Agreement.

1. Access and Use

1.1 Provision of Access

Subject to this Agreement, reelify grants you a revocable, non-exclusive, non-transferable, non-sublicensable, limited right to access and use the Services during the Term solely for your internal business operations by Authorized Users.

“Authorized Users” means your employees, consultants, and contractors who:

• Are authorized by you to use the Services; and
• Have been granted access pursuant to this Agreement.

1.2 Use Restrictions

You shall not, and shall not permit any Authorized User to:

• Copy, modify, or create derivative works of the Services;
• Rent, lease, sell, sublicense, distribute, or otherwise make the Services available except as expressly permitted;
• Reverse engineer, decompile, disassemble, or attempt to derive source code;
• Remove proprietary notices;
• Use the Services in violation of intellectual property rights or applicable law.

1.3 Aggregated Statistics

We may monitor use of the Services and compile aggregated and anonymized data for analytics, benchmarking, and operational purposes (“Aggregated Statistics”).

All Aggregated Statistics are owned exclusively by reelify. Such data will not identify you or include your Confidential Information.

1.4 Reservation of Rights

All rights not expressly granted are reserved by reelify. “reelify IP” includes the Services and all related intellectual property, excluding Customer Data.

1.5 Suspension

We may suspend access to the Services if:

• There is a security threat or misuse;
• You violate this Agreement;
• Required third-party services become unavailable;
• Required by law.

We will use commercially reasonable efforts to notify you and restore access when possible. reelify shall not be liable for losses resulting from a suspension.

2. Customer Responsibilities

2.1 Customer Data

“Customer Data” means all data, content, and materials submitted through the Services (including reviews, mentions, and other contributions).

You are solely responsible for:

• The accuracy and legality of your Customer Data;
• Ensuring it complies with this Agreement and applicable law;
• Any consequences arising from its use.

We are not obligated to back up Customer Data and may delete it in accordance with this Agreement.

3. Acceptable Use Policy

You agree not to use the Services to upload or distribute content that:

• Violates intellectual property or other third-party rights;
• Is unlawful, abusive, defamatory, obscene, misleading, or harmful;
• Violates applicable laws or regulations.

You also agree not to:

• Transmit viruses or malicious code;
• Send spam or unauthorized advertising;
• Harvest user data without consent;
• Interfere with system integrity or security;
• Attempt unauthorized access;
• Use automated systems to scrape or extract data (except permitted search engine indexing).

We reserve the right to review and remove content, suspend accounts, or report unlawful activity.

You are responsible for all use of the Services under your Account, including by Authorized Users.

4. Confidential Information

Confidential Information includes non-public business, technical, and proprietary information disclosed by reelify.

You agree to:

• Protect Confidential Information;
• Use it only as necessary under this Agreement;
• Not disclose it except as required by law.

Confidentiality obligations last five (5) years, except trade secrets, which remain protected as long as legally applicable.

5. Privacy Policy

Our Privacy Policy governs how we collect and process personal data. By using the Services, you acknowledge and agree to our Privacy Policy as updated from time to time.

6. Intellectual Property & Feedback

• reelify owns all rights to the Services.
• You retain ownership of your Customer Data.

If you provide feedback or suggestions (“Feedback”), you grant reelify a perpetual, worldwide, royalty-free right to use and incorporate such Feedback without obligation or compensation.

7. Disclaimer

7.1 Warranty Disclaimer

THE SERVICES ARE PROVIDED “AS IS.” reelify DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not guarantee uninterrupted, secure, or error-free operation.

7.2 Content Disclaimer

We do not produce user contributions and are not responsible for user-generated content, including reviews or external links.

We may modify or remove content at our discretion.

8. Indemnification

You agree to indemnify and hold harmless reelify and its affiliates against claims arising from:

• Your Customer Data;
• Your misuse of the Services;
• Your violation of this Agreement.

9. Limitation of Liability

reelify SHALL NOT BE LIABLE FOR:

• Indirect, incidental, consequential, or punitive damages;
• Lost profits, revenue, or data;
• Business interruption or reputational harm.

Our total liability shall not exceed the fees paid by you in the twelve (12) months preceding the claim.

10. Term and Termination

This Agreement remains in effect while you use the Services.

You may terminate at any time by emailing [email protected].

We may suspend or terminate access for violations of this Agreement.

• Access to Services ceases immediately;
• Customer Data may be deleted;
• Outstanding fees remain payable.

Certain sections survive termination, including confidentiality, indemnification, and limitation of liability.

11. Modifications

We may modify this Agreement at any time. Updates become effective upon posting. Continued use of the Services constitutes acceptance of revised terms.

12. Governing Law & Arbitration

This Agreement is governed by the laws of Singapore.

Any disputes shall be resolved by arbitration administered by the Singapore International Arbitration Centre (SIAC) under its rules. The seat of arbitration shall be Singapore, with one arbitrator, conducted in English.

13. Miscellaneous

• This Agreement constitutes the entire agreement between the parties.
• Failure to enforce any provision does not waive rights.
• You may not assign this Agreement without our consent.
• We may reference you as a customer in marketing materials.
• In case of conflict between this Agreement and the Privacy Policy, this Agreement prevails.

14. Contact Information

For questions regarding these Terms, please contact:

[email protected]